Contact Us

At Pinko-Play.ca, we make sure that help is always close at hand. Whether you need assistance with your account, want to learn more about our bonuses, or have a question about payments, our support team is ready to assist you.

Ways to Reach Us

• Email
  Contact us anytime at [email protected]. We respond as quickly as possible, usually within 24 hours.
• Live Chat
  For urgent questions, use the live chat feature available directly on our website to speak with an agent in real time.
• Help Center
  Browse the [FAQ/Help section] to find answers to common questions, including account registration, deposits, and promotions.

What We Can Help With

• Account setup, login, and KYC verification
• Deposit and withdrawal assistance
• Bonus rules, promotions, and free spins
• Technical problems or errors during gameplay
• Responsible gaming features (limits, cooling-off, self-exclusion)
• Complaints, suggestions, or general feedback

Responsible Gaming Support

If you need help setting play limits or wish to take a break, you can always contact us at [email protected]. We handle all requests confidentially.

Company Details

Operator: Carlitta N.V.
Registered Office: Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curaçao
Company Registration Number: 162777
License: Curaçao Gaming Control Board – OGL/2024/1516/0841